What a year it has been! 2020 was one of the most unique and challenging years we have ever had. Looking back we see 12 months of turbulence combined with an overwhelming increase in orders and struggle to keep up. We are entering 2021 with excitement and readiness for continued growth and expanding portfolio of valued partners. We would like to share with you some of the good stuff that happened over the past year.
BartsParts welcomed the first Spanish and Danish dealers and we made a big leap in increasing the number of partners in The Netherlands, Austria, Belgium, France and Germany. We ended the year with 650 dealers signed on as partners allowing us to offer over 100M EUR inventory to our customers all around the world. The number of visitors and customers in our stores doubled, which many of you will have noticed in increase of sales.
You, our partners, are the ones who have made this success possible for both you and us. We did have some struggles and sometimes were not able to keep up with the growing inventories, connecting you timely. We also had times during the migration to our new ecommerce platform, where we had an increase in order issues. We could not be more thankful for the cooperation, flexibility and commitment you showed us.
This is why we organize our annual Dealer of the Year award; a thank you to our partners, the core of our business, and perhaps a little incentive to keep working as hard as you are doing right now. The award is given to the highest scoring dealer of the year, based on generated revenue as well as customer support.
With so many of you giving it your best, it was not an easy decision. But in the end, two dealers stood out. The winners of the Dealer of the Year 2020 are…
- Kraakman - Staadegaard Lieshout, from The Netherlands
- Zörb - Landtechnik e.K., from Germany
Both partners have strongly supported us with their stock volume, accuracy and speed of follow up to all our requests. Together they generated close to 700 orders from BartsParts, a significant increase of sales from the previous year.
The Dealers of the Year will each receive a fabulous “BartsBasket” so that they can celebrate with their teams.
Congratulations to the winners and thanks to all for supporting BartsParts every single day!
A look into 2021
With the goals reached in 2020, we have even more ambitious goals for 2021. For 2021 we will register 500 more dealers across Europe, some of them already waiting since last year. This will increase our joint inventory value to well over 170 M EUR, broadening our offering, generating more sales for all of you.
We love being your customer! Help us buy more and more spares from you this year!